About HMC > The HMC People

Jacquelyn K. Kendall is an HMC consultant working in the areas of Theory of Constraints, supply chain improvement, strategic planning, production logistics, organization and training, management skills, union relationships, finance and measurements and market development. Her background includes extensive consulting and training experience working with clients in the USA, Canada, Mexico, Malaysia and Bangladesh.

Jacquelyn's clients include aluminum and steel companies, food service and cigarette multinationals, judicial systems, leading health insurance companies, manufacturers in medical products, steam generators, transmission parts, windows, T-Shirts and integrated circuits, a major international distributor in the wireless communications industry, a web-based travel industry giant, a shipbuilding company, power distribution companies and many others. She has worked with union presidents, CEOs and senior management teams of many organizations, helping them find the common ground across functional areas to implement successful improvement strategies.

Jacquelyn has facilitated public training programs with York University in Toronto, Canada, as well as public and on-site executive and management training programs with thousands of individuals and dozens of groups over the past 10 years. These programs have included focus in the areas of management skills, thinking processes, conflict resolution, team building and project management.

Within the Holistic Manufacturing™ philosophy, she has focused on supply chain improvement efforts (including materials and inventory management), project management and change management. She has led such efforts in Malaysia and Bangladesh and has conducted workshops in the USA. Work in the tobacco industry includes project work and workshops in Brown & Williamson USA and British American Tobacco in Malaysia and Bangladesh.

Jacquelyn is certified in the Theory of Constraints, with over 10 years of experience in this specialty. She is a Project Management Professional (PMP) certified by the Project Management Institute. She is currently based in Florida, USA.

Email: kendallj@h-m-c.com


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