Jacquelyn K. Kendall
is an HMC
consultant working in the areas of Theory of Constraints, supply chain
improvement, strategic planning, production logistics, organization
and training, management skills, union relationships, finance and measurements
and market development. Her background includes extensive consulting
and training experience working with clients in the USA, Canada, Mexico,
Malaysia and Bangladesh.
Jacquelyn's clients include aluminum and steel companies,
food service and cigarette multinationals, judicial systems, leading
health insurance companies, manufacturers in medical products, steam
generators, transmission parts, windows, T-Shirts and integrated circuits,
a major international distributor in the wireless communications industry,
a web-based travel industry giant, a shipbuilding company, power distribution
companies and many others. She has worked with union presidents, CEOs
and senior management teams of many organizations, helping them find
the common ground across functional areas to implement successful improvement
Jacquelyn has facilitated public training programs
with York University in Toronto, Canada, as well as public and on-site
executive and management training programs with thousands of individuals
and dozens of groups over the past 10 years. These programs have included
focus in the areas of management skills, thinking processes, conflict
resolution, team building and project management.
Within the Holistic
Manufacturing philosophy, she has focused on supply chain
improvement efforts (including materials and inventory management),
project management and change management. She has led such efforts in
Malaysia and Bangladesh and has conducted workshops in the USA. Work
in the tobacco industry includes project work and workshops in Brown
& Williamson USA and British American Tobacco in Malaysia and Bangladesh.
Jacquelyn is certified in the Theory of Constraints,
with over 10 years of experience in this specialty. She is a Project
Management Professional (PMP) certified by the Project Management Institute.
She is currently based in Florida, USA.